If you are worried about a child please contact :

  • Knowsley Multi-Agency Safeguarding Hub (MASH) on 0151 443 2600 (during office hours)
    • Our office hours: 
    • Monday to Friday 9.00am to 5.00pm Members of the public should always make contact by telephone.
    • If you urgently need help outside office hours you can contact the Emergency Duty Team on 0151 443 2600
    • Please note if you believe a child or young person is at immediate risk of harm, you should contact the police urgently, CALL 999 Emergency
    • The Knowsley Multi – Agency Referral Form (MARF online referral form) may be used by professionals only to refer children into the MASH.


Allegations of abuse against a person who works with children (LADO)

NB: Detailed guidance for agencies and employers dealing with allegations against people who work with children can be found in Working Together to Safeguard Children, Knowsley Safeguarding Children Board procedures and in the Guidance for Safer Working Practice for Adults who work with children & young people. 

  • Please check that the person who you are referring works in the Knowsley area
  • Please do ensure that urgent medical treatment is sought if required, and that the child is supported.
  • Please record information and facts given to you as soon as possible.
  • Please do not attempt to obtain written statements from the child or young person concerned, or ask leading questions.
  • Do not discuss or inform the member of staff concerned that this referral is being made unless advised to by your HR Department or the Local Authority Designated Officer (LADO) so as not to jeopardise any investigation
  • It is not your duty to investigate the allegation as this may lead to evidence being lost/contaminated or may even put the child, or others, at risk.
  • To contact LADO cpconference@knowsley.gov.uk

LADO referral template 2020

LADO Referral Template 2020 Revised for Home Working

LADO Handbook 2020

2020 Lado Handbook


Multi Agency Child Protection Standards 2019

Multi Agency CP Standards 2019


Signs of Safety

Signs of Safety is an innovative, solution focused and strengths based approach to working with children, young people and their families.

It provides a clear framework for building positive relationships with families in a way which will achieve better outcomes for children. The framework provides guidance for practitioners across partner agencies to best understand how to work in Partnership with children and families, listening to them, helping them to find solutions to the problems they experience, rather than doing to them.

Knowsley has adopted Signs of Safety as its practice framework.  The framework is being used across the whole of Children’s Social Care and partner agencies.  The document below sets out the practice expectations across Children’s Social Care so that everyone is clear about what good Signs of Safety practice looks like in Knowsley and everyone knows what is expected of them.

Practice Guidance

Knowsley’s Signs of Safety Practice Guidance